Frequently Asked Questions

What is a "cooling mattress topper"?

A cooling mattress topper is an additional layer placed on top of your mattress designed to enhance comfort and regulate temperature. It uses advanced materials and technology to help dissipate heat and keep you cool throughout the night.

Is the cooling effect suitable for all seasons?

Yes, our cooling mattress toppers are designed to provide comfort and temperature regulation in all seasons. They help keep you cool in the summer and can maintain a comfortable temperature in the winter.

How thick is the mattress topper?

Our Cool-Cloud mattress toppers are typically available in thicknesses ranging around 1 to 1.5 centimeter.

What materials are used in Chill-Pad cooling mattress topper?

Our toppers are made from high-quality latex foam infused with natural and synthetic latex, and combination of breathable fabrics (polyamide/polyurethane).

How do I clean and maintain my Chill-Pad mattress topper?

Our mattress toppers are easily removable and washable. Simply unstrap the cover and wash it according to the care instructions. Spot clean the topper itself with a mild detergent and water if necessary.

Do Mintzzz offer a warranty on your Chill-Pad cooling mattress toppers?

Yes, all Mintzzz cooling mattress toppers come with a one-year limited warranty against manufacturing defects. Please refer to our warranty policy for detailed information.

How can I claim my warranty or return my mattress topper?

To claim your warranty or initiate a return, please contact our customer service team with your proof of purchase and a description of the issue. We will guide you through the process and provide the necessary instructions.

Is the Chill-Pad mattress topper hypoallergenic?

Our cooling fabric are made with OEKO TEX certified materials and are in the best quality to resistant to dust mites, mold, and other allergens, ensuring a healthy sleep environment.